Warranty

Warranty Registration

Register your VITLIFE product by completing our online warranty registration form. Please have your model number, serial number, and purchase information ready.

Register Your Product

Three year parts and labor warranty for all VITLIFE commercial refrigerators and freezers.
Five years part and labor warranty for sealed system for all VITLIFE Commercial appliances.
Extensive stocking of spare parts at our service partner, Dexwell.
Direct executive involvement for all service escalations to ensure speedy resolution.

Your VITLIFE Commercial Refrigerator Is Protected by This Warranty

Full Three Years Warranty

Warranty period: Three years from original purchase date.

Through our authorized servicers, we will: Pay all costs for repairing or replacing any parts of this appliance which prove to be defective in materials or workmanship.

The customer will be responsible for: Costs of service calls that are listed under NORMAL RESPONSIBILITIES OF THE CUSTOMER.

Five Years Warranty on Compressor

Warranty period: Five years from original purchase date.

Through our authorized servicers, we will: Pay all costs for repairing or replacing the compressor of this appliance which prove to be defective in materials or workmanship.

The customer will be responsible for: Costs of service calls that are listed under NORMAL RESPONSIBILITIES OF THE CUSTOMER.

Limited Warranty — Applicable to the State of Alaska

Warranty period: Time period listed above.

Coverage: All of the provisions of the full warranties above and the exclusions listed below apply.

The customer will be responsible for: Costs of the technician's travel to the installed location and any costs for pick up and delivery of the appliance required because of service.

Your appliance is warranted by VITLIFE AMERICA LLC. We authorize no person to change or add to any of our obligations under this warranty. Our obligations for service and parts under this warranty must be performed by us or an authorized VITLIFE AMERICA LLC servicer.

Normal Responsibilities of the Customer

This warranty applies only to products in ordinary commercial use, and the end user is responsible for the items listed below:

Proper use of the appliance in accordance with instructions provided with the product.
Proper installation by an authorized servicer in accordance with instructions provided with the appliance and in accordance with all local plumbing, electrical and/or gas codes.
Proper connection to a grounded power supply of sufficient voltage, replacement of blown fuses, repair of loose connections or defects in wiring.
Expenses for making the appliance accessible for servicing, such as removal of trim, cupboards, shelves, etc., which are not a part of the appliance when it was shipped from the factory.
Damages to finish after installation.
Replacement of light bulbs and/or fluorescent tubes (on models with these features).

Exclusions

This warranty does not cover the following:

CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN OR ANY IMPLIED WARRANTY. NOTE: Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.
Service calls which do not involve malfunction or defects in workmanship or material, or for appliances not in ordinary commercial use. The consumer shall pay for such service calls.
Damages caused by services performed by servicers other than VITLIFE AMERICA LLC, or its authorized servicers; use of parts other than genuine VITLIFE AMERICA LLC parts; obtained from persons other than such servicers; or external causes such as abuse, misuse, inadequate power supply or acts of God.
Products with original serial numbers that have been removed or altered and cannot be readily determined.

If You Need Service

Keep your bill of sale, delivery slip, or some other appropriate payment record. The date on the bill establishes the warranty period should service be required. If service is performed, it is in your best interest to obtain and keep all receipts.

This written warranty gives you specific legal rights. You may also have other rights that vary from state to state. Service under this warranty must be obtained by contacting VITLIFE AMERICA LLC.

This warranty only applies in the 50 States of the U.S.A., in Puerto Rico, and in Canada. Product features or specifications as described or illustrated are subject to change without notice. All warranties are made by VITLIFE AMERICA LLC.